Refund Policy

Last updated: 17 October 2026

Paddle.com is the Merchant of Record for all our orders and handles payments and refunds.

Refund terms

Refunds for BoardBurst Pro purchases are governed by Paddle's Refund Policy, including the applicable request periods and your statutory cancellation rights. Please read that policy together with Paddle's Buyer Terms.

This policy does not limit any refund or cancellation rights you have under applicable consumer law.

How to request a refund

Visit paddle.net to find your purchase and request a refund from Paddle. Have your purchase email address and order reference ready.

If you need help, email boardburstsupport@gmail.com. We can help you contact Paddle; Paddle processes the refund. Do not send card details or passwords.